At ADY, we prioritize your satisfaction above everything else.
Returns & Refunds: We want you to be 100% happy with your purchase. If you are not satisfied with your order, or if the product arrives damaged, we are here to help.
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Damaged or Defective Items: If your product arrives damaged or defective, please contact us at [destek@adypet.com] within 7 days of receiving the order. Include your order number and a photo of the item, and we will send a replacement or issue a refund immediately.
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Returns: We accept returns for unused items in their original packaging within 30 days of purchase. Please reach out to our support team to initiate the process.
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Refund Processing: Once we receive your return, we will process your refund to your original payment method. Please note that it may take a few business days for your bank to reflect the transaction.
Questions? If you have any questions regarding your order or our policy, please feel free to reach out to our support team at [bekirtekin@pawhappystore.com]. We are always here for you and your furry friends!